Customers reviews

We had looked at many hotels before choosing this apartment. Never stayed at an apartment before when travelling but would highly recommend! You are able to come and go as you please. We had a welcome email from Maria with instructions on arrival. And give you mobile contact details should you need assistance during your stay. Someone arrive to let you in and give advice. Great location a short walk from the station (Santa Maria novella) and convenient for all the sights of Florence. Keyless entry to the apartment makes it effortless. It was clean and modern. Big enough. Quiet street although there is a disco across the road it wasn't a problem. We will definitely use Acacia again when in Florence! @tripad

Very nice apartment with all the amenities needed. Clothes washer worked well and was greatly appreciated. Cable tv with some english channels was nice for unwinding after a long day out and about. Apartment situated walking distance to all major sites worked very well for us. Host also told us where the best place to buy groceries was that was cheaper than some of the markets that were nearer to the apartment. Apartment was a little noisy from street noise at night, but that is just because of the location and it was not a problem once we got used to it. Overall we had a very comfortable stay. @abnb

Die Wohnung war wie versprochen mit einer Terrasse die uns einen wunderschönen Blick über Florenz bot. Die Wohnung war super klasse. Danke nochmal Diana!!! @abnb

We LOVED this place! It was our 1st Airbnb experience, and this exceeded our expectations. It was much bigger than we thought (pictures can't capture exact feel), with the high ceilings and very open floor plan. The location is perfect, tucked away from the traffic, yet really close to everything you want to see and do in Florence. It's super clean, comfy beds & pillows, nice towels, wifi worked great (very important for us!), well stocked with anything you really need for a great visit. The bathroom is your typical European size, so don't expect the big American style-just not gonna happen-but it is clean, and the water pressure is good, and the water hot. The terrace is awesome - loved having wine & dinner up there watching the sunset overlooking the rooftops, Duomo in the distance.....really fabulous-took some beautiful pictures. I can't say enough great things about this place-would've stayed longer if we could've. Diana was amazing. She helped us with train tickets, printing last minute things, cabs, etc., and anything we needed-she was incredibly helpful and just a super nice person. We are airline personnel, and get to travel A LOT and see many different accommodations...so we know a great thing when we see it. We will definitely go back - just hope it is available next time we go!! Wish I could giver it 10 Stars! :-) @abnb

This apartments is in a perfect location for people travelling to Florence by train, which we did. The historical centre can be reached by foot within few minutes and there is a bus stop nearby. There are many small shops and restaurants in the neigborhood, which was suprisingly quiet in the night. The apartment was very nice, however suitable for people travelling lightly, as there is not much storage place and one has to carry everything to the 1st floor. For our stay of 3 nights it was just perfect and we have enjoyed this fantastic city very much! @abnb

Great location, beautiful apartment. @abnb

Comfortable and clean too, with plenty of storage space and even more importantly, charm and character. Diana was very welcoming, warm and accommodating, making the whole process very easy--and the neighbourhood was perfectly set away from the super-touristy streets, with everything still within easy walking distance. Plus, the folder with previous guests recommendations was very helpful and especially ensured we ate VERY well while in Florence. It was absolutely perfect--very roomy--for our family of three but would work well for a family of four, friends, two couples (if one couple doesn't mind being in twin beds)... I would highly recommend Primula by Acacia to anyone searching for a unique and lovely place to stay in Florence. @abnb

Diana was super nice and helpful with lots of excellent recommendations about where to eat and what to do in the city. Super flexible in terms of keeping our stuff till a little later on the day of our departure. The apartment is located at the best spot in the city so overall nothing to complain about! A great stay!”

Diana and her team were great hosts. We arranged to be met at the apartment at 2.30pm and were greeted by one of the team who showed us around and also gave some great advice on what to do. We were there for the Moto GP in Mugello so we only actually had one day In the city so the advice was a great help. The apartment itself was perfect, clean tidy and a great location. It's two minutes from the station and Florence is such a small town everything was in walking distance. If we come back to Florence we will definitely be staying here again! @abnb

We had a lovely stay at Diana's apt in Florence, great communication from the moment I made the reservation to the end of our trip, she even received us at her office to help us book a tour, super welcoming. Now about the apartment, it's lovely! Alessandra gave us a kind welcome, explained everything we needed to know and gave us some useful tips, also left a comprehensive apartment and city guide at our disposal. The space is great, spacious with a lot windows, clean and comfortable, had everything we needed during our trip. Very centrally located only a few steps away from Piazza della Signorina, a great location to start exploring the city. There's a small market just around the block and many restaurants and bars. We would definitely recommend this apartment and hope to come back! @abnb