Customers reviews

My husband and I were on our honeymoon and decided to stay in Florence for 5 nights. Diana's condo in Florence was beautiful and was in the perfect location in the center of town. Diana messaged me the week before check-in to find out our arrival time. As we were in a different part of Europe at the time, we did not know exactly when we'd arrive but knew the general time of day that we would get in. I let Diana know this, and she was extremely flexible and patient. She let us know that was fine and to let her know as soon as we knew exactly what time we'd get in. On the day of check-in, we were traveling in from Cinque Terre. When we finally figured out which train we'd be able to catch, we messaged Diana to let her know and she immediately messaged back and said she had coordinated her assistant to meet us at the apartment when we got into town. Her assistant, Francesca, met us at the exact time and location stated and took us to the apartment. She explained everything about the apartment and amenities and made sure we had everything we needed before she left. She also gave us an organized book of things to do and see as well as places to eat during our stay. She let us know that if we had any problems, we could contact her directly and she would contact Diana if needed, or we could also contact Diana directly as well. A couple days in, the air conditioning and water pressure stopped working. We were leaving to travel to Chianti/Tuscany region for the day, but we messaged Francesca to let her know. She immediately came over to the apartment and got everything working correctly for us, so all problems were solved when we got back that evening. The location is fantastic. We were able to walk everywhere in Florence as well as to the train/bus station. We felt very safe in the area that the apartment was located. I would say the only downside was that the apartment is on the 3rd floor and had no elevators, so getting our luggage up was slightly difficult but it all turned out just fine - no big deal. Overall an absolutely fantastic stay. If we ever return, we would likely stay here again and would recommend this apartment to all our family and friends. Thank you, Diana!!! @abnb

The apartment was lovely. We thought the decor was great and it felt like am apartment in Florence, Italy. Would definitely recommend this apartment. @abnb

The apartment was well located in a quieter neighbourhood on southern side of the river but still walkable distance from the main attractions. Santo Spirito square is close by which is packed in the evenings with locals, families and young people, great atmosphere. There are many great options for restaurants and bars and also a market during the day. The living room was full of sunshine thanks to the large windows. It is comfortably furnished and well equipped with coffee maker, washing machine, hairdryer. The garden patio is lovely in summer, but be aware of the mosquitos buzzing around. Hosts were professional, helpful and responsive. Overall a lovely experience. @abnb

We were made to feel welcome. Diana and her team were professional, polite and friendly. The apartment is charming and quirky and in a perfect location. We couldn't have been happier @abnb

We visited historic Villa Pepi last June and it's hard to put into words just how wonderful this place is. It has been loving restored by the family with an emphasis on retaining as many of the original features as possible, with the result that you get a real sense of how their ancestors lived. Of course it has modern facilities such as showers and a fully fitted out kitchen, but if you are looking for slickly renovated accommodation this isn't the place for you. The grounds are a joy, adorned with roses and fruit trees, the scent of which you can enjoy whilst lying by the charming swimming pool. We took advantage of the lovely walking routes through the Tuscany landscape. It's a place for those who appreciate history and want a peaceful retreat but I would not recommend it for families with young children or party people as many of the original artefacts are still on display, some of which are quite fragile. We shall certainly be returning to this gorgeous Tuscan retreat.

Great spot right in the heart of Florence. Easy walking distance to all the major sites. Clean, renovated, and Diana was a great host who was always readily available! @abnb

We had a wonderful stay in this apartment - the location was perfect and we enjoyed sitting out on the terrace. The studio was as shown in the pictures, small, but very clean. I would definitely recommend a stay here. @abnb

Couldn`t imagine a better location in Firenze. So close to everything and yet quiet and peacefull. The flat is excellent for to persons on a vacation. It was clean, nice and just as described in the pictures. We where met by Francesca who had a lot of very useful recommendations in regards to eating and shopping as well as avoiding the masses and finding the local flavour of town. We will come back and we can ind the neighbourhood recommend: Lorenzo Villoresi a perfume designer of the best who now has a shop a few hundred meters from the flat, Via De Bardi 12. The local supermarket of high class even it is not so big a few hundred meters from the flat. Sitting on the roof terrace enjoying a glas of Spumante with the fantastic view of Firenze and the sound of church bells will be a moment we will remember for good. @abnb

Diana was an excellent host! She was very responsive and available for all my travel needs. The apartment was very clean and comfortable. It had the luxury of air conditioning and was in a nice location near Ponte Vecchio. Overall, I am very grateful that I stayed there in Florence and it felt as though I was staying in a hotel room. I would definitely recommend her and I will try to stay at one of Diana's locations again when I come back to Florence! @abnb

We felt really at home as soon as we arrived, everyone was really helpful and was available emediatly at a phone call when we locked ourselves out of the apartment. Great location and brilliant tips on local gems!! @abnb

Diana, notre hôtesse nous a accueilli avec beaucoup de gentillesse et un grand sourire. Elle est dynamique et plein d'entrain. @abnb

The apartment was very nice, clean, and in a great spot. Beautiful view and great host. Would recommend. @abnb

We had a wonderful experience. It was the 2nd leg of our honeymoon and we were welcomed with champagne! It was wonderful. @abnb

Acacia took care of our stay in Florence and we visited their office at least four times. Diana and her team (Francesca and Melania) are great professionals and can cater to your needs while in Florence -from a tuk-tuk ride to a wine tasting, in or around the city. Recommended. @google

A very beautiful place decorated with intricate detail, loved it. the only down side is that its a bit dar with not a lot of daylight so you must turn on the lights during the day, otherwise, amazing. Comfortable big bed. the host was very responsive. @abnb