If something in the apartment breaks during my stay, due to my fault or not, then what happens?
In short
If anything in your rental apartment is damaged or broken during your stay you would be responsible for replacements and/or repairs - and this would normally come out of the credit card given at check in or deposit.
This is, of course, within reason and refers more to furniture and appliances (valuable stuff). If you broke a glass or a plate or something small like that we won’t charge you. But, please, do tell us at check out so that we can replace in time for upcoming guests.
In case of emergency ( like hot water/heating or so) you can contact our office from (10am – 6pm) or at the contact number you will find in the home book in the apartment, until 11 pm.
Someone from the staff will contact you back as soon as possible to help you solving the problem or will come to fix it.