Customers reviews

Diana was a terrific host. She provided a very detailed map of the city which listed her favorite restaurants, tourist attractions, night life, and much more. She responded very fast to my messages and helped us with all of our questions. Her apartment was beyond what we ever dreamed of. It was so comfortable and cozy making us feel like a true local! Located only a block away from Santa Croce and about a 5-10 minute walk to the duomo. We would love to go back!

Lovely apartment in a terrific area. Beautifully decorated and despite some rainy days, we were able to enjoy the terrace. We drove to Florence and Diana assisted with us getting a spot in a nearby garage and she was able to coordinate them driving us to the apartment. We had a carsick 3 year old and it was a bit stressful so we were grateful for the assistance. Sara met us and checked us in and was great. We absolutely loved our time and the pictures do not even give the space justice.

Like going back in time. Really cool apartment steps away from Santa Croce and great nightlife. Met in person for checking in. All the amenities you will need. Great stay. Our kids loved the second bedroom all to themselves

The apartment in Santa Croce is an absolute dream. You will feel very much at home in this apartment. The owner is absolutely wonderful and very helpful. To top it off I would rate this warm, comfortable hide away with 5 stars.

Diana's apartment was beautiful and immaculate. She is such a helpful host and spent half an hour with us going over information about Florence and great local spots to visit. We loved the personalised map and it gave us a lot of helpful suggestions. The apartment is spacious with some beautifully unique touches, and newly renovated. It is located right in the heart Florence. Would highly recommend and would love to visit again

Diana was a great host and a very enjoyable person. She provided great ideas for the area and restaurants. She provides a map with many of her favorite spots marked. The Conrad supermarket close by was very handy along with nearby fresh fruit and vegetable market. The apartment worked very well for us. Our stay was made better by her guidance

Gelsomino became my home for a month and was everything I needed to help me live like a local for a short period of time. The location was great, easy walking for everything but far enough from the city to be away from the crowds. I would certainly recommend it

Nous sommes très satisfait de notre séjour au logement Ciclamino. L'appartement est très bien situé, proche du centre historique (facilement accessible à pied) mais suffisamment à l'écart pour être au calme. Il est proche d'un petit marché, de bars et de restaurants. Le logement est de bonne taille, adapté pour quatre personnes. Il faut seulement prendre en compte le fait qu'il n'y a pas d'ascenseur (comme indiqué dans la description). Nous n'avons pas rencontré Diana mais tous les échanges se sont faits sans difficulté et elle a été compréhensive pour nos horaires d'arrivée et de départ.

Hard to beat this location in Florence. Everything just steps from the front door

L’appartement de Diana est génial ! Nous avons été très bien accueillis par Diana qui nous a présenté la ville et ce qu’il fallait visiter. C’est une personne adorable qui est chaleureuse et très disponible. Notre séjour s’est très bien passé, l’appartement est parfaitement situé et bien décoré et il dispose de tout l’équipement nécessaire. En revanche, le voisinage est bruyant en soirée jusqu’à 2h du matin à cause du bar situé sous l’appartement. Prévoir des bouchons d’oreilles :)

Gelsomino became my home for a month and was everything I needed to help me live like a local for a short period of time. The location was great, easy walking for everything but far enough from the city to be away from the crowds. I would certainly recommend it.

Ottima posizione, ottimi spazi in casa. Consigliatissima

Appartamento nuovo, rifinito, pulito e in posizione centralissima. Diana è un'ottima padrona di casa, ospitale, disponibile e pronta a dare suggerimenti. La mappa della città fatta da lei è un piacevole aiuto per muoversi avendo sempre a portata di mano i consigli di chi è del posto. Tornerò volentieri!”

Hidden treasure of an apartment and the team are amazing. Our flight was diverted but i need not have panicked as the hosts had already seen this and planned accordingly to ensure the driver (highly recommended) was aware. As mentioned, this apartment really is a hidden treasure, nestled into the back streets of Florence its like having your own hidden space away from the hustle and bustle. Would definitely stay again.